We offer prospective partners a free on-site technology audit.

• Our technology audit is an essential health check of your IT infrastructure and is the foundation of any good IT support proposal
• It is a detailed analysis of your existing IT systems and will help to identify any weaknesses and potential risks along with any opportunities for future improvement
• Our audit can also be used for the development of a technology strategy that will consider how well your current IT infrastructure is suited to achieving the future goals of your business.

Services include:

• IT Helpdesk Support: email and telephone-based IT Support
• Troubleshooting: diagnosing and fixing problems with PCs , servers and network hardware
• Proactive and preventative management: online system monitoring of your critical systems to maximise up time
• Backup and restore service: your business documents and files backed up securely
• Updates and upgrades: maintaining PC and server operating systems, application software and hardware upgrades e.g. memory
• Network security: PC and gateway antivirus, firewall configuration and maintenance
• Email systems: email application and server set up and management
• Networks: Configuring network infrastructure such as routers and network switches
• Internet access: management of your broadband connectivity and Internet access services
• Wireless: network set up and troubleshooting
• Customers on an It Maintenance and Support Agreement do carry priority in comparison with other companies.
• Thus means we are by your side within hours to solve problems.
• The IT Maintenance and Support Agreements can be arranged depending on your needs on a yearly agreement.